To our dTIMS Community,
We are collectively going through unprecedented times and wish to reassure everyone of Deighton’s commitment, to contributing to the mitigation of this global situation in general, and specifically to supporting you during this crisis.
With countries closing their borders and significant elevations in incidents of COVID-19 around the world, we decided last week to postpone all travel which included the postponement of Deighton’s Australia and New Zealand Peer Exchanges. Globally, we have implemented a work from home policy to promote self isolation among staff, as an effort to protect them and their families from this virus. We will continue to monitor developments and follow the advice of health experts and our local authorities before changing any of these strategies.
Deighton remains fully committed to supporting our community of dTIMS users. Our solutions and services are critical to your organisation and we are taking all the steps necessary to fully support dTIMS while many of you work from home. We can assure you we are able to provide business continuity during this uncertain time. Our business has been specifically designed around our cloud-based Microsoft Azure servers which makes it possible to work from home seamlessly. We are able to connect to all of our environments remotely, minimizing any disruptions to ongoing projects or client support.
Deighton’s team is located around the world, and together, we have the capability, and systems in place to operate remotely. Safety is our primary focus; our products and solutions are specifically designed to support a mobile workforce; and we have built and tested our internal processes to provide effective continuity of service regardless of location.
We understand you will have questions. With that in mind we have put together a list of frequently asked questions that will be posted on the dTIMS Client Support Portal.
On behalf of all Deighton staff, I wish you and your families good health during this crisis. Deighton will remain committed to minimizing the impact of COVID-19 to the dTIMS Community.
Sincerely,
Vicki Deighton
CEO