A Training and Review Project for the Saskatchewan Ministry of Highways
LOCATION
Canada
NETWORK
The Saskatchewan Ministry of Highways (Sask. Highways) maintains the largest per capita network of highways in Canada – over 26,400 kilometers. Core responsibilities include constructing provincial highways, regulating commercial vehicle safety, maintenance, Road safety & regulation, and infrastructure management.
CUSTOMER SINCE
1991
Overview
While Sask. Highways has been a Deighton client since 1991, recent organizational changes created a widening knowledge gap related to dTIMS Business Analytics (BA). The agency had an established system, but a higher percentage of users had limited understanding of how their configuration functioned, why it was structured as it was, and how to leverage dTIMS BA’s analytical capabilities effectively. Sask. Highways recognized they were under-utilizing dTIMS BA’s full potential for long-term planning & decision-making, and annual system updates were becoming increasingly difficult to manage.
In 2025, Deighton partnered with Sask. Highways to develop a tailored training initiative focused on establishing a strong baseline understanding of their existing setup while identifying opportunities for improvement. The main objective extended beyond software training as this initiative aimed to help Sask. Highways also understand its current state, rebuild internal capability, and create a structured roadmap for next steps.
Solutions
To start, a comprehensive training program was developed following a detailed Training Needs Assessment to ensure alignment with Sask. Highways’ operational goals and user experience levels. This training program combined self-paced learning, virtual instruction, and onsite delivery to maximize retention and readiness.
The onsite component enabled direct collaboration between Deighton subject matter experts and Sask. Highways staff, allowing the team to connect system functionality with their operational processes. Preparation of training environments and access in advance of delivery ensured efficient onsite execution and allowed sessions to focus on strategic application rather than foundational setup.
Results
The training program successfully re-established a foundational understanding of Sask. Highways’ dTIMS BA environment and positioned the agency to make informed strategic decisions about system use and asset management planning. Through improved understanding of their configuration and analytical tools, the team is now equipped to streamline annual updates using batch operations and leverage analysis results to evaluate long-term cost effectiveness.
“The training staff were extremely helpful and provided several examples from similar business cases that enabled our team to think about furthering our own current processes and developing goals for the future.”